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本帖最后由 武夫的眉笔 于 2011-5-26 21:23 编辑
I have recentely borrowed a book which has a chapter on resolving conflicts. I think there are a few points we can all benefit from (both for this post and for real life conflicts we encounter).These points are:( l: q. f% ] ~/ f3 w0 r1 j
- Before taking any actions, evaluate your ability to resolve the issue. Is it possible to resolve the issue here in this post? Is internet forum even the right channel? I doubt it, because a. anyone can participate b. there has been too much history, and too much perception has already been formed. People's perception is incredibly hard to change.
- Thank the other person to working with you to solve your differences. This is crucial to establish a good limate of interchange. We need to acknowledge other people's side of story first, in order to establish some trust. No trust, no proper communication. Remember, communication is always two-sided.
- Don't go back in history It is good to see that LZ is discussing one issue at a time. This is a good starting point. During discussions we should avoid referring to issues outside the current scope.
- Show respect In face to face communication this is easier, since people are more likely to be held accountable for what they do. In cyber space, this basic point is often ignored, since creating an ID takes just a few minutes. This creates a big obstacle when trying to resolve differences on the forum.
! g+ B4 `+ \( k. c9 W2 e i
Ideally we should try to resolve differences in the real world, rather than on the forum. Failing that, I'd suggest the following changes:
- Discuss one issue per post
- State clearly what is in scope and what is out of scope
- List the exact ID's that can participate, and only allow those ID's to participate
- Having a third party mediator that both parties trust to monitor the post
& l7 t1 ]1 R. U E) g
Of course all the above is assuming the parties are genuinely trying to resolve the issue here, rather than just having fun by posting random conversations. If that's the case then carry on and have fun! | _Alex_ 发表于 2011-5-26 20:53
说的全都对,
但是这里就是这么乱,我以往的帖子也都是直指某一个事或人,不过当事人往往会选择不出现,然后其他事件的当事人会进来骂,轮到说另一件事的时候,上一件事的当事人又适时的出现了
比如,版规是不可以骂脏话的,但是骂我是Clark开始被默许或者被鼓励的,直到今天,直到这个贴
现在不是两军对垒的正规战,就是有很多小号混在里面,就是有人直接骂,就这么个环境,很不利,但是就低下头给人家砍么?
也没必要,因为
1,真正的网友还是多数,比如你还在上班族
2,sky的管理层还不在他们手里,太过分的地方还可以去监督版
因为这两条,我这次就可以慢慢把东西写完,我学学怎么为人处事,别人也学学,都别高估自己低估别人,都要为自己说过的话做过的事负责 |
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