If an employee makes a claim of workplace bullying, their employer has a duty to take action. If they don't do so, there could be grounds for a grievance claim.
In February, the New Zealand Government's newly formed safety body Worksafe New Zealand released a set of guidelines on workplace bullying outlining what it is, how it can be identified and how it can be dealt with.
The guidelines identify bullying as "a significant workplace hazard that affects employee health and business productivity."
It can cause increased stress levels, decreased emotional wellbeing, reduced coping strategies and lower work performance.
Employers need to take responsibility for bullying and look at ways of preventing it from occurring, by using resources like those provided by the Worksafe guidelines.
BULLYING DEFINED Workplace bullying is repeated and unreasonable behaviour directed towards a worker or a group of workers that creates a risk to health and safety.
It can come from other workers as well as patients, clients, students, customers and members of the public.
Repeated behaviour is persistent and can involve a range of actions over time.
Unreasonable behaviour means actions that a reasonable person in the same circumstances would see as unreasonable. It includes victimising, humiliating, intimidating or threatening a person.
A single incident of unreasonable behaviour is not considered workplace bullying, but it could escalate and should not be ignored.
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HARD TASK Task related attacks (indirect) can include:
Giving unachievable tasks, impossible deadlines, unmanageable workloads, 'setting up to fail'
Making hints or threats about job security
Meaningless tasks, unpleasant jobs, belittling a person's ability, undermining
Withholding or concealing information, failing to return calls or pass on messages
Undervaluing contribution, no credit where it's due, taking credit for work that's not their own
Unreasonable or inappropriate monitoring, offensive sanctions: eg. denying leave
Source: Worksafe New Zealand best practice guidelines
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BULLYING BEHAVIOURS
Personal attacks (direct) can include:
Belittling remarks, undermining integrity, lies being told, sense of judgement questioned, opinions marginalised
Ignoring, excluding, silent treatment, isolating
Suggestive glances, gestures, or dirty looks
Ridiculing, insulting, teasing, 'funny surprises', sarcasm
Intimidation, acting in a condescending manner





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