Contact the Citizenship Office
Check the progress of your application:
To check the progress of your application, click on the link below. Select 'Continue saved application', then log in using RealMe.
Check the progress of your application(external link)
Freephone:
0800 22 51 51 (NZ only)
Phone: +64 4 462 0651 (outside NZ)
Email:
For enquiries about applying for citizenship, email [email protected]
For questions about citizenship by descent or getting proof of citizenship status, email [email protected]
Contact centre hours: Monday to Friday, 9am to 5.30pm
Postal address:
PO Box 10680
Wellington 6140
Online information: www.govt.nz/citizenship
Citizenship statistics(external link)
Citizenship policy(external link)
What to include when you email us:
For enquiries about a current application, email [email protected] and include:
the applicant’s full name, date of birth and country of birth
the delivery address and daytime contact number
details about your enquiry.
For general enquiries, email [email protected] and include your daytime contact number.
Contact us through NZ Relay
If you are Deaf, hard of hearing, deaf-blind or speech-impaired, you can use the New Zealand Relay Service (NZ Relay) to contact us.