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标题: 车公司招聘团队操作调度员 OP [打印本页]

作者: mmmfghjk 时间: 2025-6-10 11:32:03 标题: 车公司招聘团队操作调度员 OP

本帖最后由 mmmfghjk 于 2025-6-13 13:19 编辑

About the Role
We're seeking a detail-oriented and organized Operations Coordinator to join our tourism company. You'll be the backbone of our daily operations, managing tour bookings, coordinating vehicle schedules, liaising with clients, and preparing competitive quotes to ensure smooth and profitable tour experiences.

Key Responsibilities

Tour Management & Coordination:

Organize and schedule tour groups based on customer requirements
Coordinate tour itineraries and ensure all logistics are properly arranged
Monitor tour capacity and optimize group sizes for profitability
Handle tour modifications and last-minute changes efficiently

Vehicle Fleet Coordination:

Schedule and dispatch vehicles according to tour requirements
Coordinate with drivers and ensure proper vehicle allocation
Monitor vehicle availability and maintenance schedules
Optimize routes and vehicle utilization to reduce costs

Customer Relations & Sales:

Communicate with clients to confirm tour details and requirements
Handle customer inquiries via phone, email, and in-person
Process bookings and manage customer databases
Follow up with clients for feedback and future bookings

Administrative Tasks:

Maintain accurate records of bookings, payments, and operations
Prepare daily operational reports and schedules
Coordinate with accounting for invoicing and payments
Ensure compliance with tourism regulations and safety standards

What We're Looking For
Essential Requirements:

2+ years experience in tourism operations, travel agency, or similar role
Strong organizational and multitasking abilities
Excellent communication skills in English and Mandarin
Proficiency in Microsoft Office (Excel, Word) and booking systems
Customer service experience with proven problem-solving skills
Attention to detail and ability to work under pressure
Knowledge of local attractions, hotels, and tourism services

Preferred Qualifications:

Experience with Xero, MS Office software, Google Drive
Background in travel industry or hospitality management
Additional language skills
Understanding of group travel logistics and requirements
Previous experience in pricing and quotation preparation
Knowledge of transportation regulations and safety requirements

Personal Attributes:

Proactive and self-motivated
Excellent time management skills
Ability to work flexible hours during peak seasons
Team player with strong interpersonal skills
Adaptable to changing priorities and customer needs

If you're passionate about the tourism industry and excel at coordinating complex operations while delivering exceptional customer service, we want to hear from you!

To Apply:

Send your resume and cover letter to [email protected]
Include examples of your organizational and customer service experience
Provide references from previous employers
Indicate your availability and salary expectations

作者: mmmfghjk 时间: 2025-6-12 13:23:54

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