新西兰天维网社区

标题: Backpacker Reception [打印本页]

作者: United Rental 时间: 2025-8-8 11:30:42 标题: Backpacker Reception

We’re a hostel located in Auckland Central and looking for a personable and reliable Receptionist to join our front desk team. As the face of the hostel, you’ll be the first point of contact for guests, helping them check in, get settled, and discover what the local area has to offer.

Key Responsibilities:

Greet guests with a warm and friendly attitude
Check guests in and out efficiently using our booking system
Handle EFTPOS, and online payments
Respond to phone, email, and in-person inquiries
Provide local travel and tourism information
Ensure front desk and common areas remain tidy and welcoming
Assist with administrative tasks and guest records
Communicate any guest issues to the manager
Occasionally help with light housekeeping or hostel activities

Requirements:

Excellent customer service and communication skills
Fluent in English (additional languages are a plus)
Confident using computers and booking systems
Reliable, punctual, and trustworthy
Friendly, approachable, and able to work in a multicultural environment
Flexible to work shifts, including evenings, weekends, and holidays
Previous experience in hospitality or travel/tourism is preferred

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