顺丰新西兰招聘关务客服代表

SFExpressNZ

Customs Customer Service Representative

SF Express was established in 1993 and is one of the world’s largest logistics companies (listed in “Fortune 500”), a leading Express Service provider in Asia with a worldwide network.
We are looking for a self-motivated team player to join our Operations team located at Mangere, Auckland. As a Customs Customer Service Representative, you are critical in providing high-quality and dedicated customer experience. The successful candidate will be required to work from Mon-Fri on site from 7:00am-3:30pm.
You will be based at: 4 Joseph Hammond Place, Mangere, Auckland, 2022

Permanent Full Time

The job will require：

Export Documentation & Data Management
  •Prepare and verify daily export shipment lists, ensuring accuracy, completeness, and timeliness

Project Operations Management
  •Manage daily operations of the RMP warehouse project
  •Maintain effective communication and strong working relationships with clients and agents

Import & Export Customs Clearance
  •Handle import and export customs clearance processes
  •Ensure compliance with customs and regulatory requirements, meet time KPI targets

Billing & System Administration
  •Submit daily invoices into the SSP2 system accurately and on time
  •Support finance team with billing reconciliation if required

Month-End Financial Support
  •Perform month-end accruals
  •Assist in ensuring accuracy and completeness of data

About you:
  •Experience in customs brokerage, freight forwarding, or import/export operations (preferred)
  •Knowledge of New Zealand Customs regulations is an advantage
  •Strong written and verbal communication skills in both Chinese and English
  •Detail-oriented with strong organisational and data accuracy skills
  •Ability to work independently in a fast-paced logistics environment

What is in for you?
  •a supportive work environment where you’ll have access to the tools and training you need to excel
  •great career opportunities globally
  •opportunity to re-imagine the new, spread your wings and see your impact

Applicants must be immediately eligible to work in New Zealand.
A full induction to our business will be provided, along with ongoing training and support.
Only those applicants who are shortlisted will be contacted.
Applications close 10 March 2026.

If you are a team player with can do attitude looking for an environment where you will be well supported, apply now! Please send your CV and Cover letter (can be just a short introduction) to Inessa Shirapova at [email protected].

工作内容：

出口文件与数据处理
  •核对并及时提交每日出口文件，确保信息准确无误

项目日常运营
  •负责RMP仓出口项目的日常运营工作
  •与客户及代理保持良好沟通，维护稳定合作关系
   进出口清关操作
  •处理进出口货物清关相关咨询
  •确保报关信息符合新西兰海关及相关监管要求，及时提交相关材料

账单与系统录入
  •核对并录入营运账单到系统
  •协助财务进行账单核对

预提数据
  •负责月底预提账务处理 （每月1号）
  •协助确保数据准确无误

优选考虑：
  •有关务、国际货代、进出口或物流相关经验者优先
  •熟悉新西兰海关流程及法规 优选考虑
  •中英文沟通能力良好（书面及口头）
  •做事细心、有条理，对数据敏感
  •能适应物流行业快节奏，具备独立工作的能力 工作时间：
  •周一至周五 ，早班：早上 7:00 – 下午 3:30

其他说明：
•申请人持有效工作签证或PR
•公司提供完整入职培训及持续支持
•仅通知入围候选人
•申请截止日期：2026 年 3 月 10 日
如果你有责任心、愿意长期发展的团队型人才，欢迎尽快联系我们！
请发送简历 +cover letter至：[email protected]

工作地点：4 Joseph Hammond Place, Mangere, Auckland, 2022