本帖最后由 WorldNet 于 2023-10-5 10:46 编辑
Customer support technician
Are you currently studying IT and looking to take your first step in gaining experience in the marketplace? Then, this is a good opportunity for you to step into IT environment. We require full-time/part-time experienced and driven Customer Service and Sales consultants who represent our products and services in order to obtain new customers.
Must have Excellent communication (oral and written), interpersonal, organizational, and presentation skills. The ideal candidates will be intensely customer oriented with an excellent telephone manner - 1 or 2 years of Internet and computer experience and Related degree would be mandatory. Skills required: - Hands-on experience in computers/Network equipment, Windows operating systems, and knowledge of network installation and maintenance
- Able to diagnose and repair both network and computer faults quickly
- Excellent customer service and problem-solving skills
- Attention to detail and ability to work in a variety of customer situations
- Strong presentation and communication skills, both verbal and written
- Strong call control/call management and follow-through skills
- Resourcefulness, flexibility, sense of urgency and a positive can-do attitude
- Chinese speker would be advantageous
- Digital marketing skill
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