We are hiring

Yeng

Warehouse & Service Assistant – Penrose, Auckland, New Zealand

About PM-International

PM-International is Europe’s largest retail distribution company in the health, fitness, and beauty sector. Ranked #6 in the DSN Top 100 companies worldwide, we have set the highest standards in the development, manufacturing, and distribution of premium products for over 30 years—and we continue to grow every day.

Our mission is peak performance: combining creativity and state-of-the-art science to achieve worldwide market leadership in high-quality health, fitness, and beauty products. Our products improve the quality of life for countless people, supporting healthier, fitter lifestyles around the globe.

The Role

We are seeking an organized, dynamic, and enthusiastic Warehouse & Service Assistant to join our team in Penrose, Auckland. In this role, you will be a key part of our warehouse operations, ensuring that orders are accurately picked, packed, and dispatched on time. You will also provide excellent customer service by responding to inquiries, managing returns, and assisting both internal teams and customers to maintain smooth and efficient operations. Your contribution will help keep our warehouse organized, safe, and productive while supporting the overall success of PM-International in New Zealand.

Responsibilities

•        Receive, unload, inspect, and process incoming inventory and supplies to ensure accuracy and quality

•        Pick, pack, and dispatch orders efficiently, ensuring products are handled with care

•        Maintain a clean, organized, and safe warehouse environment, including proper storage and labeling of stock

•        Assist with regular stock-taking, inventory management, and reporting discrepancies

•        Provide outstanding customer service, including:

o        Responding promptly to phone and email inquiries

o        Processing customer orders accurately

o        Managing returns, exchanges, and refunds professionally

o        Assisting customers with product questions and concerns

•        Coordinate with internal teams to ensure smooth warehouse operations and timely order fulfillment

•        Monitor stock levels and communicate shortages or overages to the relevant teams

•        Support continuous improvement initiatives to enhance efficiency and customer satisfaction

What We’re Looking For

•        Relevant experience in warehousing, logistics, or customer service

•        Strong attention to detail and the ability to work accurately under pressure

•        Excellent problem-solving skills and a proactive approach to task completion

•        Exceptional communication and interpersonal skills, with the ability to handle customer inquiries professionally

•        Familiarity with inventory management systems and warehouse operations

•        A positive, team-oriented attitude with a willingness to contribute to a collaborative environment

•        Experience in delivering high-quality customer service in fast-paced settings

•        Proficiency in both English and Chinese is required; knowledge of additional languages is a plus.

Join Us

PM-International New Zealand is dedicated to empowering our customers to live healthier, more fulfilling lives. Be part of a growing, globally recognized company and contribute to our continued success.

Apply now for this exciting opportunity to become our new Warehouse & Service Assistant! Kindly submit your CV and cover letter along with your application.

Email [email protected]

Yeng

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lang lung

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