GC Living

GC Living

[size=0.875]Company Description

[size=0.875]GC Living is a growing building and outdoor living company specialising in pergolas, louvre systems, canopies, gates, blinds, and custom outdoor solutions. We work closely with customers, suppliers, and internal teams to deliver high-quality projects across Auckland.

[size=0.875]About The Role

[size=0.875]We are looking for a reliable and well-organised Customer Service & Administration Officer to support our daily operations. This role is a key communication point between customers and internal departments, ensuring projects run smoothly and information is clearly coordinated throughout each stage.

[size=0.875]Key Responsibilities

• Answer incoming customer phone calls and handle enquiries professionally
• Manage and respond to customer emails and messages
• Maintain clear communication with customers throughout the project process
• Coordinate and follow up project progress across different departments (sales, installation, manufacturing, etc.)
• Assist with general office administration and documentation
• Support purchasing and finance teams with order placement, order tracking, and basic record keeping
• Update internal systems with customer and project information
• Assist with scheduling, confirmations, and follow-ups as required
  

[size=0.875]About You

• Strong communication skills and a friendly, professional phone manner
• Well organised with good attention to detail
• Comfortable managing multiple tasks and following up on progress
• Able to communicate clearly with both customers and internal teams
• Confident using email, documents, and basic office systems
• Able to work independently and as part of a team
  

[size=0.875]Skills & Experience

• Previous experience in customer service, administration, or office support
• Experience in building, construction, or trade-related industries is an advantage (but not required)
• Experience coordinating projects or orders is a plus
• Bilingual English & Chinese is preferred but not essential
  

[size=0.875]Language Skills

• English required
• Chinese (Mandarin) preferred but not essential
  

[size=0.875]Why Join us

• Friendly and supportive team environment
• Stable role in a growing industry
• Variety in daily work with real involvement in projects
• Opportunity to develop long-term career skills
  

[size=0.875]How to Apply
Please send your CV and a brief introduction to: [email protected]