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本帖最后由 UV15 于 2013-3-4 20:26 编辑
我发的邮件和2度客服的回信
Thanks for your reply.
I renewed my combo package on the 31 Jan 2013 and 31 Dec 2012. Is that mean it should last till the 31 Feb 2013? I renew monthly, why after Feb the package ends on the 28th every month rather than 31st? In total, I lost 6 days in both Feb and March.
My home electricity bill and my phone bill seems don't have this bug. My Vodafone seems counting days accurate as well.
Thanks
2度客服的回信
Hi xxxxx,
Thanks for your response.
I can see the balance tab on your account is advising the balance is auto renewing on the 28th March however this appears to be a glitch as the system is reflecting a auto renew date and time of 31/03/2013 15:21:08 (please note the time may vary). So to answer your question it will renew on the 31st March.
Please let me know if you have further questions. |
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