在trademe上被骗了

birdybirdy

钱打过去了，就再也没消息了。
在trademe的网站上找来找去，找不到一点能够维护买家权益的地方，连个投诉的地方都没有。
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13.3.2016 更新：在trademe客服的帮助下，在网站上找到了投诉的的地方：http://www.trademe.co.nz/help/17 ... ds-or-service?h=179，请看最下面：“Filing a non-delivery report ”。
现在的状态是：Filing a non-delivery report
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19.3.2016 更新： 在trademe客服的帮助之下，今天收到卖家寄来的货物了，看来投诉还是有效的！！
客服的回信全文如下：
##################
Hi xxx,
Your complaint about the listing 8gb DDR3 1600mhz RAM (reference Pxxxxxx), Report number #xxxxx has now been closed. This is because you have either confirmed to us that the matter is resolved, or because we have received no response from you.
If you wish to re-open your complaint, please let us know by clicking here: http://www.trademe.co.nz/complaints?report_id=xxxx

While you can’t reply to this email, if you do have any questions or concerns about this process you can call our helpful Site Policing team on 0800 334 332.
Regards,
AJ
Trade Me Support
##################

至此，事件圆满结束。无良卖家得了个差评，我得到了我该得的货物。感谢trademe客服，感谢主感谢上苍感谢CCAV感谢大家的观看。。。。

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以后大家在trademe上买东西一定要小心。
网上找到这篇文章，大家参考下。

My TradeMe or other online purchase has gone bad. What can I do?

It is most annoying when the bubble of excitement of winning an online auction, sorting out the payment and delivery is burst when the item finally arrives. What can I do? What is my recourse?

The first action should be to read this entire article, then your second action should be a communication to the seller. A phone call is preferable to an email however this is not always possible. If you do have a contact number and get to talk to the seller tell them what your issue is and what you would like them to do about it. If they can't accommodate your request then ask them what are they prepared to do to rectify the situation. Don't get all heated and aggressive on the phone as this will only hinder your chances of a successful negotiation to a resolution. Should you not be able to get a satisfactory result then you have a number of options. This is mostly dependent upon the amount of dollars you are talking about.

If the dispute is only a couple of hundred dollars or less then the most cost effective action is to write off your loss and chalk it down to a life experience. (FML!!!) You can give the seller bad feedback, however that will most certainly result in them giving you the same. Any other form of action will more likely cost you more than your original purchase.

For dollar amounts greater than a few hundred dollars and below $15,000 there is the Disputes Tribunal. You will need to have the sellers legal name or name of the company that set up the auction. You will also need a physical address for the Disputes Tribunal to serve the legal papers. If you can not get these two items then the Disputes Tribunal will not accept your application. Due to the nature of our work we can not represent any person at a Disputes Tribunal hearing because lawyers and professional advocates are not permitted to do so by law, however we can prepare your case or application for you. We have a fixed fee of $975.00 for this service. The way it works is that you send us copies of all your paperwork for us to review and we then discuss it in a phone call. We prepare a draft application and go over this with you. More often than not this will give cause for you to provide us with some more information. The finished application is sent to you for you to then lodge with your local Disputes Tribunal. You then attend the hearing presenting the material we have prepared for you.

For dollar amounts greater than $15,000 then you can either commence civil proceedings through our courts system (rather expensive) or contact us to try any resolve the dispute through mediation.

www.mediate.co.nz/trademe

笨蛋咪波七

感觉客服回邮件还是比较快的，打电话好坑啊这么贵。

supervalues

去法庭告啊呀

GETAGATE

多少钱的东西啊？一般商家的话哪怕评价率差些也无妨，但是个人的话即使100%也不好说，一定要看他好评具体写什么，特别是那些好评不多的或者只卖一个东西又no pickup的。我之前被一个100个全好评的骗了400多，就是因为没仔细看，后来一看100个好评全是购买所得的好评，没有一个是selling的好评。。。等于他第一次卖东西，显然是有预谋的。。。

zhang168

tommycheng 发表于 2016-5-5 15:39
我卖一个100块的电脑机箱，当面交易买家检查后拿走，没有任何问题的，过了三天，发邮件给我说前面板坏了 ...

买家恶人先告状，可以向TRADEME说明情况，不至于取消帐号吧，

tommycheng

zhang168 发表于 2016-4-28 08:12
有点黒，卖个东西500刀，就得收将近40刀，没办法，在上面卖得比较快。买东西一定要当面交钱拿货，有什么不 ...

我卖一个100块的电脑机箱，当面交易买家检查后拿走，没有任何问题的，过了三天，发邮件给我说前面板坏了，让我退他$20，不退就差评+投诉+法庭。

我都没鸟，后果就是得了一个差评，我解释+给TRADEME发邮件（包括上传完好的机箱图片），什么用都没有，还被BAN 了ID，TRADEME 警告我，不要尝试注册其他TRADEME 账号，TRADEME 也不欢迎我再使用他们的网站。 我也是醉了。

hunterfreak

LZ買了啥? 多少錢? 賣家的feedback如何? 一個TM帳號如果積累了幾百上千的正feedback, 就為了吭你幾十刀也不現實

有種賣家我遇過, 錢打過去就沒消息了, 原來對方去holiday了, 過了老久才回, 之後收到貨後還多了點bonus

還有一次是我發的email全進了對方的垃圾箱, 怎麼都聯繫不上, 那次也透過TM處理了, 東西最後也收到了

這樣的賣家只能說是散漫, 不積極, 還說不上是詐騙

VividLife

我是卖了东西买家没联络我...郁闷

salesonline

在TM买过几次东西，还行
只有一次从国人那里买的东西不行，说实话。

mo=.=mo

被骗的路过，trademe上买过一块表 钱打过去了，然后他说人已经离开新西兰了无法给我发货了，但是也没退我款，找了trademe他们竟然说这个卖家是澳洲的 所以无能为力。无语

liuruihua

桜の栞 发表于 2016-3-12 22:51
所以我一直堅持pick up, 看準了貨才付款

               Me too

AsiaTelkom

Trademe 很烂的，买家只是拍了东西，不管有没有付钱，服务费就给扣走了

非常扯蛋

119900

买了个啥啊？？？

0222999999

还是要看清楚商家的。我们在trademe上整天当孙子。。。。。。

~Kelly~

我去年也是买了东西 500刀，然后对方没邮寄给我。。。我投诉了，trademe其实也没有办法，最后报了警，已经过去半年多了。。。中间收到惠灵顿警察局的电话说已经受理。。。。然后现在就是等。。。

小二儿

gtocin 发表于 2016-5-4 10:07
我用了10多年沒被騙過
那些被騙的都買了什麼?

我也是，没有问题阿，Trade me 挺好的，有时买到华人的货，货物质量就不太好，买洋人的东西都很好啊，我买的是花园用品。

鹬鸵圣者

还有这种事，我倒是没遇到过。

berte

trademe被骗50刀，投诉过去，让报警。报案了，3个月后警察电话：找到骗子了，但她搬家离开本地区了，只能等碰到她了，shit.半年后又接到警察电话，找到骗子了，但说她不承认,建议我上tribunnal,shit,除了操蛋，再也无语了。

wxx260082719

好可怕······望楼主尽快解决············

snakech

我也被骗过，trademe客服卵用都没有，出事了他们就什么责任都没有，帮你联系卖家都是出于人道主义的感觉

mimisa

见怪不怪                    

gtocin

我用了10多年沒被騙過
那些被騙的都買了什麼?

博无斋主

这事可以有，前几年有一次也是钱打过去，东西没有收到。钱不多有不懂英文只好算了。

GOODWORK

cntscm 发表于 2016-3-12 22:50
你可以打电话给他们啊  好像是24小时的，如果情况严重的话，没准钱能给你找回来。 ...

他们当然24小时了，0900的电话费就要命了

单丛茶

我也被骗过

alom

可以找有实名地址认证的卖家买，TM虽然做不了什么，但肯定可以提供卖家的实际住址，当然，这个要由警察去要了。

qianzhouyoyo

哎。。马总应该赶紧把淘宝开过来！
trademe应该赶紧弄的第三方支付软件啊

jessdiema1

记得一定要选pick up的。。。除非是找实体店DEALER之类的