公交公司Weekly and Monthly Pass退款

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Refunds for Weekly and Monthly Pass holders


Weekly and monthly zone pass holders can apply for a refund for the 7 days pre-paid travel lost during the recent service disruption.
Zone pass holders will receive a refund for the equivalent monetary value of 8 days travel (7 days travel lost plus 1 bonus day) of the zone pass that was in use prior to 8 October 2009.

How to obtain a refund

Go to www.gorider.co.nz and complete the online refund application form... Customers who are not able to complete the online refund application form can pick up a printed version from any NZ Bus ticket agent from Saturday 17 October.

Applications for refunds must be submitted before 30 November 2009.
For more information, please visit www.gorider.co.nz or call 09 373 9118.